Nowadays, you need to be aware of what you buy online. Notably, product tagged as Used. This is critical as the product might not be ready-to-use.
Want a real life example? Let’s Steven tell you his story.
I just purchased a used Apple Watch online (Craiglist). I met up with the guy, and he seems real friendly. I asked him if the watch is in good condition and he said yes. I took it home and find out that it has some kind of activation errors. What should I do?
You see what happen there? Always check the product on-site before taking it home. Although activation problems on a used Apple Watch are rare, it does happen.
Recommended method for Sellers
As a Seller, you can try the following:
Unpair your Apple Watch and iPhone. This should be the first thing you do when selling the watch to anyone.
- On your iPhone, go to the Watch app
- Go to the My Watch > Apple Watch
- Tap on the Unpair Apple Watch button
Tips for Buyers
As a buyer, there aren’t much you can do. It often depends on the seller to remove their iCloud account so that you can setup the Apple Watch under your Apple ID.
- Remove all running apps from the background using App Switcher (activate it by double-pressing the Home button)
- Turn off both iPhone and Apple Watch. Preferably, the phone first.
- Then turn the Watch off as well by pressing the side button until you see Power Off. Slide that to the left
- Now turn both devices back On
Getting this problem shouldn’t be a big deal as long as you still have communication with your seller or buyer. Considering both parties follow the guide above, it should work out pretty well.
If the issue continues to arise, it’s best to visit an Apple Store nearby and have one of their specialist take a look at it.