How to Troubleshoot Common watchOS 3 Update Problems

You might want to hold off on updating your Apple Watch to watchOS 3 because several users are reporting that software update is currently causing issues.

But here is the real news. Most of these errors are easy to fix. Please read the guide below, so you know how to troubleshoot your installation problem with watchOS 3.

Reboot Loop in watchOS 3

If your Apple Watch is stuck on an Apple logo, this means the device is now in boot loop mode. You will notice the “never-ending” restart.

To get out, all you have to do is force restart it. Start with holding down both Digital Crown and side button until reboot. Sometimes, it will take several tries until you can nail it.

You can also unpair the Apple Watch and then pair it back. This worked as well.

Cannot Verify Update

We often see this error when Apple release a major firmware for iPhone and iPad. Well, now you see it on the Apple Watch too.

There is nothing to be worried about. Despite having a fully functional internet connection, if your Apple Watch failed to get the firmware update, try one of the following methods below.

  1. Kills all running apps on your iPhone
  2. Charge your Apple Watch while updating
  3. Restart the device

As long as you’re connected to a reliable Wi-Fi network, then it should get to the “installing” stage quickly and get it over with.

Unable to Check for Update

If you can’t install watchOS 3 beta because you see the “Unable to Check for Update” alert, then you’re not alone.

unable-to-check-for-update-watchos

Here is how you can overcome the update problems:

  1. Make sure your Apple Watch has at least a 50 percent charge. We suggest that you put the watch on the charger while trying to complete the update process
  2. Connect your iPhone to Wi-Fi
  3. Keep your iPhone next to your Apple Watch to make sure they’re in range.
  4. Your iPhone must be running iOS 10 beta to install watchOS 3 beta
  5. You have to install the iOS 10 on your iPhone before installing the watchOS 3

If you have followed the pre-requisites above and have installed the iOS 10, then it should be good to go.

Software Update Failed

More specifically, users will see this entire error message:

An error occurred while downloading the latest version of watchOS on your Apple Watch

So we know for sure this has something to do with Apple servers. Or it might be because your iPhone was disconnected from the Wi-Fi. If that’s the case then re-connect and try again.

screen-shot-2016-07-06-at-12-53-52-pm

In the meantime, here are a few things you can do to fix that issue.

  1. Restart both iPhone and Apple Watch. Be sure to turn your iPhone back on first before the watch.
  2. Unpair the devices from each other

If none of the solutions work, we suggest downgrading back to watchOS 2. But there is a catch to this. Unlike on your iOS device, if you want to revert to the previous version, that will require sending the Apple Watch back to Apple.

They will do the heavy work and then send it back to you.

Watch Faces Disappeared After Restarting

How to Troubleshoot Common watchOS 3 Update Problems 1

It seems like there are even more problems now than we expected in watchOS 3. Whenever I try to restart the Apple Watch, all my watch faces went missing.

I dug a little deeper into this problem by asking several friends and going to Apple developer forum. It turned out that a lot of users have this issue where their Watch Faces disappear after a quick restart.

Here’s how to get your Apple Watch faces back

  1. What I did was unpair and then re-pair my Apple Watch and iPhone. (This worked for me the first try.) It seems like a long process, but it will ensure that this problem wouldn’t happen again.
  2. Reboot: Besides the previous method, you can also try to reboot both devices at least once or twice. This should work out fairly well.

Be sure to let us know if you need anything else.

6 Comments

  1. George
    • cz
  2. Bruce MacLeod
  3. Mark
  4. Tia
  5. Felix Macaraeg

Leave a Reply