How to Fix Apple Watch Showing Incorrect Steps in Health App

A question from Sid: How often does the Apple Watch sync the data with the iPhone? I walked on treadmill today without phone. The watch recorded my steps, which were around 2,000. I checked the health app on iPhone after 2-3 hours and still it was not showing today’s steps. Is there any manual sync we need to do or it syncs automatically? If yes how often?

If the Health app is counting the wrong steps

Bernadette Lionetta

I find that I need to end the activity on the watch – then approximately 30 mins or so it shows up on the health app

Shirley Holloway

Is there a reason why my health app and activity app have different step totals? I’ve never really compared them before but this week Friday had 9,237 and health says 9,966. Thursday heath says 10,233 and activity says 9,237. Some are significant and other not. I thought they should sync.

Rick Abraham

You don’t need to start an activity to record steps and have them transfer to the watch. It will transfer eventually. If you can’t wait, restart both your watch and phone.

However, for indoor walks where you aren’t actually moving forward, starting an indoor walk activity will provide more accurate data.

Héktor Hernández

Maybe Closing the activity app (in multitasking just swipe it up) and re-launch it.

Jonathan Andrews

I normally run without my phone and within a few minutes of being home my watch update….have you tried a hard reset of both in case there is a connection issue on either?

Laura Adele

I had an issue with Map my Run so I ended up deleting the App off my watch and then reinstalling – all working smoothly again now, maybe Strava will be the same for you.

Apple Watch Not Syncing with Health App

Julie Johnston

After upgrade to IOS14 my Apple Watch 5 was not syncing properly to health app after contacting apple support and doing numerous resets etc. started working. Since upgrading to new version both phone and watch a few days ago I lost all my historic data and again not syncing properly.

Laura Call

So, my Apple Watch was dead half of today, but I had my iPhone in my pocket, counting my steps. Is there any way to sync my health app (steps) from my phone with my activity app/ watch, so my steps show up there too?

Steven Thielke

Had a problem with my watch not syncing with my Nike run app. Rebooted the watch and it seems fine now.

Luke Castle

The health app prioritizes the iPhone step count and the activity app prioritizes the watch step count.

To change this setting, in the health app you can change the priority order.

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